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Welcome and thank you for visiting. Tokyo Smart Restaurants Godo Kaisha and its affiliates (“we”, “our”, or “us”) provide this Privacy Policy to explain our privacy and information practices for our direct website food ordering platform (the “services”). This Privacy Policy describes the types of personal information we collect, how that personal information is used and disclosed, and your rights and choices regarding your personal information.
Personal Information We Collect
Use of Personal Information
Sharing of Personal Information
Data Protection Rights
Data Transfer
Data Retention
Security
Additional Terms
1. PERSONAL INFORMATION WE COLLECT. “Personal data” is defined as any information that can identify, relate to, describe, be associated with, or be reasonably capable of being associated with a particular individual. Personal information does not include anonymous, de-identified, or non-personal information. We collect the following types of personal information:
● Personal Information You Provide to Us. We collect personal information that you provide directly for a business or commercial purpose, such as when you access our website, enter into a contract, establish a user account with us, register for an event or our services, through social media outlets, in connection with a potential business relationship with us, or by giving us your contact information through making an online order. This personal information may include your name, email, phone number, and order information
● What We Get From Other Third Parties, Affiliates, and Subsidiaries. In certain circumstances, we collect personal information about you from certain third party partners, affiliates, and subsidiaries for a business and commercial purpose. We may combine this information with personal information provided by you. This helps us update, expand, and analyze our records, identify new customers, and create more tailored advertising to provide services that may be of interest to you. This personal information may include your contact information, social media information, commercial information, and inferences and preferences related to your behavior.
● What We Automatically Collect from You. We collect the following information for a business and commercial purpose from you when you use the services:
● General System Information. Through your use of the services, we collect certain hardware and software information from you and your device such as your device id, device type, network information, time zone, operating system version, order printing information, device id location, IP address, and other general system information.
● Cookies. We use strictly necessary cookies, web beacons, and similar technologies when you use our services. For example, these cookies include the ability to order menu items and check out.
2. USE OF PERSONAL INFORMATION. Our primary purpose in collecting personal information is to facilitate and provide the services or information that you have selected to receive. Where required by law, we obtain your consent to use and process your personal information for these purposes. Otherwise, we rely on another authorized legal basis (including but not limited to the performance of a contract or legitimate interest) to collect and process your personal information. We use personal information for the following purposes:
● To Provide Your Requested Services. Our primary business and commercial purpose in collecting personal information is to facilitate and provide the services or information that you have selected to receive through either your consent or through entering a contract with us. For example, our core services relate to providing you with the items ordered through the services.
● To Manage User Registrations. If you have registered for an account with us, we process your personal information for a business purpose by managing your user account for the purpose of performing our contract with you according to applicable terms of service.
● To Contact You. With your consent or, in some cases for our legitimate interest, we use your personal information for our business and commercial purpose to contact you for marketing purposes, including telemarketing calls, and to send marketing emails that we believe may be of interest to you, such as product announcements, newsletters, informational materials, and details on upcoming events.
● To Manage Payments. If you have provided financial information to us, we process your personal information to verify that information and to collect payments to the extent that doing so is necessary for our business purpose to complete a transaction and perform our contract with you.
● To Plan, Manage, and Facilitate Special Events. With your consent, we use your personal information for our business and commercial purpose in event planning and management, including registration, billing, and connecting with other event attendees, or to contact you further about relevant products and services.
● For Security, Legal Obligations, and Investigations. We use your personal information for our business purpose and legitimate interest to prevent, detect, mitigate, and investigate potential security issues, as well as fraudulent or illegal activity. We may also use your personal information for a legitimate interest to comply with and enforce applicable legal requirements or to protect our interests or the interests of other third parties. This also includes sharing personal information with others in connection with, or during negotiations of, any merger, sale of company assets, consolidation or restructuring, financing, or acquisition of all or a portion of our business by or into another company.
● For Improvements to Our Services and Products. We use your personal information for our business and commercial purpose and legitimate interest in connection with our products and services to diagnose technical problems, track and analyze usage, and make updates or improvements. For example, we may use your comments to improve or help guide future enhancements to our products and services.
3. SHARING OF PERSONAL INFORMATION.
● Joint Use:
o Items of Personal Data to be jointly used. We may jointly use the Personal information described in Section 1.
o Scope of joint users. We may jointly use such Personal information with the affiliates and the parent company of Tokyo Smart Restaurants Godo Kaisha.
o Purposes of use of joint use. We may jointly use such Personal information for all the purposes described in Section 2.
o Entity responsible for the management of personal data. Tokyo Smart Restaurants Godo Kaisha
● Service Providers. We share personal information, like most businesses, with third-party service providers or vendors contracted to provide services on our behalf. Our service providers assist us by handling tasks such as IT services, data management, and order fulfillment.
● Advertisers. We may share personal information with our advertisers. Our advertisers may use your information to display advertisements to you through the services and advertisements for us on third party websites.
● Law Enforcement. We may share personal information with law enforcement agencies if we reasonably believe unlawful activities have occurred or the personal information may aid in an ongoing investigation. We may also share personal data with law enforcement agencies if we determine, in our sole judgment, that you have violated our agreements or policies or that the release of your personal data may protect the rights, property, interests, or safety of us, our affiliates or any other third party.
● Legal Processes. We may share personal data as required by, or permitted by, law, whether in response to subpoenas, court orders, other legal processes, or as we believe is necessary to exercise our legal rights, including defending against legal claims that have been or might be brought against us.
● Business Transfers. Your personal data may be transferred to a third party as a part of a potential sale, merger, reorganization or other similar transaction. In accordance with applicable laws, we will use reasonable efforts to notify you of any transfer of personal data to an unaffiliated third party.
● Consent. With your consent, we may disclose personal data about you to certain restaurant operators and other third parties. For example, at the checkout screen, you may select to provide your contact information to the store or restaurant fulfilling the order.
4. DATA PROTECTION RIGHTS.
● Individual Rights. Subject to applicable privacy laws, you may have certain legal rights over the personal data we hold about you. These rights may include the right to access and to obtain a copy of your personal data processed by us, the right to restrict (including any withdrawal or objection rights) the processing of your personal data, or the right to access, correct, delete your personal data. However, please note that such rights are not absolute. They do not always apply and exemptions may be applicable. In response to any such request, you may be asked to verify your identity and/or provide information that helps us to better understand your request. If we are unable to comply with your request, we will explain why.
● Exercise of Such Rights. Subject to applicable privacy laws, to exercise your individual rights, you may send an email to privacy@tryhubster.com. If you are not satisfied with how we process your personal data, please let us know and we will take reasonable steps to investigate your concern. If you are not satisfied with our response, you may make a complaint to the data protection at the following website: https://www.ppc.go.jp/.
5. DATA TRANSFER. Your personal data may be stored and processed in the United States and in any other country where we or our affiliates, subsidiaries, or third-party service providers maintain facilities or personnel. When you provide personal data to us, we may process and transfer your data within the United States and around the world. We follow applicable data protection laws when transferring personal data, including EU standard contractual clauses.
6. DATA RETENTION. We will retain your personal information for as long as legally permitted in light of the purpose(s) for which it was obtained and as outlined in this Privacy Policy. The criteria used to determine our retention periods include: (i) the length of time we have an ongoing relationship with you and provide the services to you; (ii) whether there is a legal obligation to which we are subject; or (iii) whether retention is advisable in light of our legal position.
7. SECURITY. We have technical and physical safeguards in place to help protect your personal data. However, no method of storage or transmission is 100% secure. We therefore urge you to exercise caution when conveying any personal data over the Internet. As when disclosing any information on the Internet, you should remain mindful that such information might be accessible by the public and, consequently, may be collected and used by others without your consent. You should also recognize that your use of the Internet and any other means of communication with us is solely at your own risk.
8. ADDITIONAL TERMS.
● This Privacy Policy does not apply to websites or applications offered by other organizations or individuals that may be displayed as content on our website, including point of sale systems or any delivery platforms. We encourage you to read the Privacy Policy of any third-party website or applications before transmitting personal data.
● The services are not directed to individuals under the age of 16 and we do not knowingly collect personal data from individuals under the age of 16.
● We reserve the right, at any time, to modify this Privacy Policy. You should review this Privacy Policy periodically so that you keep up to date on our most current policies and practices. We will note the effective date of the latest version of our Privacy Policy at the end of this Privacy Policy.
9. COMMUNICATIONS. If you have any additional questions or concerns about our Privacy Policy or any other privacy or security issue, please contact us at:
Attn: Legal & Compliance
If we need, or are required, to contact you concerning any event that involves information about you, we may do so by email, telephone, mail, or as otherwise required by law.
Effective as of July 28, 2022
Last Revised July 28, 2022
プライバシーポリシーをご覧いただきありがとうございます。このプライバシーポリシーは、Tokyo Smart Restaurants合同会社とその関連企業（以下、「当社」といいます。）が提供するもので、当社のウェブサイトを介した飲食店向けのダイレクト・オーダー・プラットフォーム（以下、「当社サービス」といいます。）が対象となる、プライバシーおよび情報の取り扱いについて説明しています。このプライバシーポリシーには、当社が収集する個人情報の種類とその使用・開示方法、およびご自身の個人情報に関するお客様の権利と選択肢が記載されています。
当社が収集する個人情報
個人情報の使用
個人情報の提供
データ保護の権利
データの移転
データの保有
セキュリティ
その他の条件
1. 当社が収集する個人情報。「個人データ」とは、特定の個人を特定し、説明し、これに関連するか、関連付けることができるか、または合理的に見て特定の個人と関連付けることが可能な情報であると定義されます。個人情報には、匿名、非識別または非個人のデータは含まれません。当社は次の種類の個人情報を収集します。
● 一般的なシステム情報。お客様による当社サービスのご利用を通じて、当社は、お客様とお客様のデバイスから、お客様のデバイスID、デバイスの種類、ネットワーク情報、タイムゾーン、OSのバージョン、注文印刷情報、デバイスIDの位置情報、IPアドレス、その他の一般的なシステム情報など、一定のハードウェア情報・ソフトウェア情報を収集します。
● Cookie。お客様が当社サービスをご利用の際に、当社は、Cookie、ウェブビーコン、およびこれらに類似する技術を使用します。例えば、メニュー品目の注文やチェックアウトが可能なCookieもあります。
2. 個人情報の使用。当社は、お客様が自ら受領を選択した当社サービスまたは情報を促進・提供することを主な目的として個人情報を収集します。法律上必要な場合、当社はお客様の同意を得て、お客様の個人情報をこうした目的で使用・処理します。同意が得られない場合、当社は、別の認められた法的根拠（契約履行または正当な利益を含みますが、これらに限定されません。）に依拠してお客様の個人情報を収集・処理します。当社が個人情報を使用する目的は以下のとおりです。
3. 個人情報の提供
o 共同利用する個人データの項目。当社は、第1条記載の個人情報を共同利用する場合があります。
o 共同利用者の範囲。当社は、Tokyo Smart Restaurants合同会社の関連会社および親会社と、かかる個人情報を共同利用する場合があります。
o 共同利用の目的。当社は、第2条に記載の全ての目的で、係る個人情報を共同利用する場合があります。
o 個人データの管理に責任を有する者。Tokyo Smart Restaurants合同会社
4. データ保護の権利
5. データの移転。お客様の個人データは、米国内、および当社または当社の関連企業、子会社もしくは第三者サービスプロバイダーが施設または人員を維持するその他のあらゆる国で保管・処理される場合があります。お客様が当社に個人データを提供すると、当社は米国国内および世界中でお客様のデータを処理・移転する可能性があります。当社は個人データの移転にあたり、EUの標準的契約条項を含む、適用あるデータ保護法に従います。
6. データの保有。当社は、お客様の個人情報の取得目的に照らして法的に認められる限り、またこのプライバシーポリシーに記載されたとおり、かかる情報を保有します。当社による保有期間の決定に使用する基準には、以下が含まれます。（i）当社がお客様との継続的な関係を有し、お客様に当社サービスを提供している期間、（ii）当社が対象となる法的義務があるか否か、または（iii）当社の法的立場に鑑みて、保有することが妥当であるか否か。
7. セキュリティ。当社では、お客様の個人データ保護に役立つ技術的・物理的な安全機能を導入しています。ただし、いかなる保管方法または伝達方法も、完全に安全ではありません。従って、インターネット上で個人データを伝達する際は、注意を払ってなされることを強くお勧めします。インターネット上で情報を開示される際には、かかる情報が公にアクセス可能となる場合があり、その結果お客様の同意なしに同情報が他者に収集・使用される場合があることに常にご留意ください。また、インターネットその他の通信手段を利用して当社に連絡を取られる際は、お客様単独の責任において行うものであることもご認識ください。
8. その他の条件。
9. ご連絡窓口。当社プライバシーポリシーまたはその他のプライバシー・セキュリティの問題についてさらにご質問や懸念がある場合は、以下までお問い合わせください。
お問い合わせ先：法務&コンプライアンス
お客様に関する情報を伴うイベントについて当社がお客様に連絡する必要がある場合、または連絡することを義務付けられる場合、電子メール、電話、郵便または法により義務付けられるその他の方法で、当社はこれを行うことができます。
2022年7月28日付で効力発生
最終更新日：2022年7月28日
